Terms & Conditions

Terms and Conditions 2013

1. Cards can be purchased via the Online Store in any amount over 5 pounds
2. The value is used to purchase food and drink items, which are individually priced.
3. Packages may be upgraded at any time during the year. The changes will be effective within 24 working hours of your request
4. The cards are valid throughout the year at relevant locations
5. Cards will be automatically uploaded on a weekly basis for students on the catered package
6. Any allowance remaining at the end of each week will roll over to subsequent weeks
7. We cannot accept cancellations to the packages. Any remaining balance on the card will be refunded less an administration charge of 10 pounds.
8. Cards must be presented for all transactions; the provision of items will be refused without a valid card and you will be required to use an alternative payment method for any purchases made.
9. The card may not be used for purchases of alcohol.
10. The card has a microchip embedded in it. Please take care not to damage the card - it should not be bent, punctured or defaced in any way. Do not attach your card to a keyring.
11. Replacement cards will incur a charge of 10 pounds.
12. You will be able to blacklist your card if it is lost via the web. Full details will be provided upon application to the scheme
13. If you have reported a stolen card to the police and have a Crime Reference Number, no charge will be made for a replacement. However, you MUST also report the lost card via the web as outlined in 12 above
14. The administration will not be responsible for any losses incurred on lost or stolen cards.
15. Cards should only be used by the registered cardholder. Misuse of the card may result in disciplinary action being taken.
16. The administrator retains the right to freeze cards not being used by the registered cardholder.
17. If you leave you must return your card.
18. The administrator accepts no liability if unable to accept card payments due to technical problems.
19. Cards are only valid in outlets nominated.s.
20. The administration shall not be held responsible, or deemed to be in breach of service, by being unable to provide meal services in any catering outlet due to any cause beyond their control. Under such circumstances lost meal values will not be refunded.
21. The terms of use set out above are subject to change.


Admin team